Privacy Terms

Legal Notice, Privacy Policy & Terms of Use

1. Legal Notice (Service Provider Information)

1.1 Brand and Legal Structure

This website (www.primetheagency.com) is operated under the commercial brand name:

PRIME THE AGENCY

PRIME THE AGENCY is not a separate legal entity, partnership, or registered company. It is a commercial collaboration between two independent self-employed professionals operating under a shared agency brand.

Each professional acts in their own legal capacity.

1.2 Independent Service Providers

Inessa Azoidou
VAT Number: 149736630
Email: info@primetheagency.com

Elisabeth Aronis
VAT Number: 178951797
Email: info@primetheagency.com

Both individuals are self-employed professionals registered and operating in Greece.

1.3 Supervisory Authority

The competent supervisory authority for data protection matters is:

Hellenic Data Protection Authority
Website: https://www.dpa.gr
Seat: Athens, Greece

2. Joint Controllership (Art. 26 GDPR)

Ineesa Azoidou and Elisabeth Aronis jointly determine the purposes and means of processing personal data in connection with:

  • the operation of this website, and

  • the provision of services under the brand PRIME THE AGENCY.

They therefore act as Joint Controllers within the meaning of Article 26 GDPR.

Both Joint Controllers are equally responsible for ensuring compliance with applicable data protection laws.

An internal arrangement pursuant to Article 26 GDPR governs their respective responsibilities and ensures compliance with:

  • transparency obligations

  • data subject rights

  • security measures

  • documentation duties

Data subjects may exercise their rights against either Joint Controller.

Primary contact point for all data protection matters:
Email: info@primetheagency.com

Both Joint Controllers are jointly and severally liable in accordance with Article 82 GDPR.

3. Privacy Policy

3.1 Scope and Legal Framework

This Privacy Policy explains how personal data is processed in accordance with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)

  • Applicable Greek data protection legislation

3.2 Categories of Personal Data

We may process the following categories of personal data:

  • Identification data (name, company name)

  • Contact data (email address, phone number)

  • Communication content

  • Contractual and service-related data

  • Billing and tax-related data (where applicable)

  • Technical data (IP address, browser type, device information)

  • Usage and analytics data

  • Cookie-related data

We do not intentionally collect special categories of personal data within the meaning of Art. 9 GDPR.

3.3 Legal Bases for Processing (Art. 6 GDPR)

Processing is based on one or more of the following legal grounds:

  • Art. 6(1)(a) GDPR – Consent

  • Art. 6(1)(b) GDPR – Performance of a contract or pre-contractual measures

  • Art. 6(1)(c) GDPR – Compliance with legal obligations

  • Art. 6(1)(f) GDPR – Legitimate interests

Legitimate interests may include:

  • responding to business inquiries

  • ensuring IT security and website functionality

  • maintaining and developing business operations

  • marketing to existing clients

Where consent is required, it may be withdrawn at any time with effect for the future.

3.4 Purposes of Processing

Personal data is processed for:

  • Handling inquiries and communication

  • Providing agency and consulting services

  • Contract initiation and execution

  • Accounting and tax compliance

  • Marketing communications (where consent exists)

  • Website security and performance monitoring

  • Business analysis and improvement

3.5 Recipients of Personal Data

Personal data may be shared with:

  • Hosting providers

  • IT and technical service providers

  • Email and communication platforms

  • Analytics providers

  • Accounting and legal advisors

Where required by law, service providers are bound by data processing agreements in accordance with Art. 28 GDPR.

We do not sell personal data.

3.6 International Data Transfers

If service providers are located outside the European Union or European Economic Area, personal data may be transferred to third countries.

Such transfers are safeguarded by:

  • EU Standard Contractual Clauses (Art. 46 GDPR), or

  • An adequacy decision of the European Commission.

Users may request further information regarding applicable safeguards.

3.7 Data Retention

Personal data is retained only as long as necessary for the respective purpose:

  • Contractual and billing data: in accordance with Greek tax and commercial law (generally 5–10 years)

  • Inquiry data: up to three (3) years after last contact

  • Marketing data: until withdrawal of consent

  • Technical log data: limited retention period for security purposes

After expiration of applicable retention periods, data will be deleted or anonymized.

3.8 Data Subject Rights

Under GDPR, users have the right to:

  • Access (Art. 15 GDPR)

  • Rectification (Art. 16 GDPR)

  • Erasure (Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Object to processing (Art. 21 GDPR)

  • Withdraw consent at any time

Users also have the right to lodge a complaint with:

Hellenic Data Protection Authority

Requests may be submitted via: info@primetheagency.com

3.9 Data Security

Appropriate technical and organizational measures are implemented in accordance with Art. 32 GDPR to ensure a level of security appropriate to the risk.

3.10 Automated Decision-Making

We do not conduct automated decision-making or profiling within the meaning of Art. 22 GDPR.

4. Cookies

This website uses cookies and similar technologies.

Where legally required, non-essential cookies are activated only after user consent via a consent management platform.

Users may withdraw consent at any time.

Detailed information is provided in a separate Cookie Policy.

5. Website Terms of Use

5.1 Scope

These Terms of Use govern access to and use of this website.

By using this website, users agree to these Terms.

This website is intended for users aged 18 or older.

5.2 Intellectual Property

All content, branding, design elements, graphics, text, and media are protected by intellectual property laws.

Unauthorized reproduction, modification, or distribution is prohibited.

5.3 Liability

We are liable without limitation in cases of:

  • Intent

  • Gross negligence

  • Injury to life, body, or health

In cases of slight negligence, liability is limited to foreseeable and typical damages.

Mandatory statutory liability remains unaffected.

5.4 Third-Party Links

We assume no responsibility for the content or privacy practices of external websites linked from this site.

5.5 Acceptable Use

Users must not:

  • Violate applicable laws

  • Attempt unauthorized access

  • Interfere with website functionality

  • Use website content for unlawful commercial purposes

Users are liable for damages resulting from misuse.

6. Governing Law and Jurisdiction

This Legal Notice, Privacy Policy, and Terms of Use are governed by:

  • European Union law

  • Applicable Greek law

Place of jurisdiction:

The competent courts at the registered business seat of the respective service provider, unless mandatory consumer protection provisions provide otherwise.